"I'll say no more about this."
A brilliant idea, since you appear to be less intelligent and more removed
from reality with each post.
Please, handle any business you have with John off-line directly with him.
And please, Whine somewhere else!!!!!
Wayne.
>>>>>>>>>>>>>>>>>>>>>>>
Matt Haber & Jane Diamond wrote:
> Perhaps I should let this be, but I want to clarify my earlier post.
>
> First, I'm not attempting to trash John. My message stated that
> he's been a helpful presence on the list, and has a rep for good
> repairs. I have no quibble with the things he DID do. My point was
> that he's a stickler on the time for fixing something he's agree do
> and didn't.
>
> Second, I think the notion of "warranty" in this case applies only
> distantly. The problem that I have was identified to John early, so
> we're not talking about a failure two years after the repair, but rather
> failure identified and agreed to in the time frame, and then perhaps
> too much time elapsed before I acted on the agreement.
>
> A wise judge might say: "John, you're not required to follow through
> on this. But if you negotiate with your customer, and offer
> something, you'll create a lot of goodwill. If you offer nothing, you'll
> merely create a pissed-off customer."
>
> I'll say no more about this.
>
> matt
>
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