I've used the Four Stages of Learning for years but had forgotten that it
was developed by Maslow. It's a good foundation for the development of
training programs. The key to continued personal development is to
periodically do things to kick yourself back to the first stage and repeat
the path in new and different areas of learning. Buying an E1 can cause
this. /jmac
-----Original Message-----
From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx]On
Behalf Of Steve Dropkin
Sent: Saturday, November 12, 2005 1:45 PM
To: olympus@xxxxxxxxxx
Subject: [OM] Unconscious Incompetence (was Re: Re: Olympus and The
Voice of the Customer)
tOM Trottier wrote:
> As Rumsfeld said, "As we know, there are known knowns:
> There are things we know we know. We also know there are
> known unknowns: That is to say, we know there are some things
> we do not know. But there are also unknown unknowns: The
> ones we don't know we don't know."
Abraham Maslow stated all this a long time before Rummy used the
expression (
<http://www.spiritcrossing.org/index.php?option=com_content&task=view&id=28&;
Itemid=2
>). Maslow actually called the "you don't know what you don't know"
part "unconscious incompetence". Someone with a more political bent
might intimate that Rumsfeld is well-acquainted with unconscious
incompetence. But I won't. ;-)
Steve
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