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Re: [OM] Focus Camera

Subject: Re: [OM] Focus Camera
From: "R. Lee Hawkins" <lhawkins@xxxxxxxxxxxxxxxxxxx>
Date: Tue, 21 Jul 1998 12:08:56 -0400
Cc: lhawkins@xxxxxxxxxxxxxxxxxxx
>On 21 Jul 98 at 14:31, David Brown wrote:
>> I presume you didn't pay by credit card as if so the company should be able
>> to put pressure on them.

Some more advice:
Always, always, *always* ask if the item is in stock.  When I bought my
Beattie screen, I called B&H first, and they were nice enough to check
and tell me they didn't have it in stock.  I then called Adorama, and
they said "how soon do you need this" and I said "this week" and they
said "sorry, we don't have it in stock, it will be about 2 weeks".  I
then called Focus, and explicitly asked if they had it in stock.  They
did, and I got it just in time for my trip.  However, it was hard to get
them to tell me they had it in stock, and it took a lot of patience and
waiting on the phone on my part to find this out.  Never, ever assume
because someone advertises something, they have it in stock.  I've
personally never had a bad experience with Focus, but that is based on
very small number statistics... 1 :).  And their salesman didn't inspire
nearly as much confidence in me as a B&H salesperson does.


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