Candace,
Hope you're enjoying the cold and snow. What a good time to think of
printing.
My experience mirrors your to a lesser degree. First let me disclose I don't
have a clue what you are talking about CD and DVD's. Nothing! Otherwise,
although my experience with HP printers in general is something like "why
put memory card slots on such a crappy printer?" I was fortunate to get an
HP 9180 printer at the Comp USA going out of business sale, which coincided
with a $150 rebate offer. I got the printer, a pigment ink printer with a
built in "profiling" feature. I've used this printer for several years, and
been in generally quite happy. The prionting using their PS plug-in is dead
on.
Here's why I consider the folks at HP to be idiots and a**holes. The
plug-in, use virtually required for accurate printing, is not supported for
CS3 or 4. Yup, that means that I keep an old version of CS2 loaded for
printing.
Otherwise, it's good, although ink is expensive, but no more so that any
other razor, errr printer. It tends to use light grey and light magenta at
about twice the rate of others, maddening with those tiny cartridges.
I'd still get another.
Bill Pearce
----- Original Message -----
From: "Candace Lemarr" <CandaceRocks@xxxxxxxxxxx>
To: "Olympus Camera Discussion" <olympus@xxxxxxxxxxxxxxxxx>
Sent: Wednesday, October 28, 2009 4:53 PM
Subject: [OM] OT: Printers
>
> This is totally off topic, but there is so much knowledge here that I
> am hoping someone can help me with a not so fun problem I am having.
> I need a new home printer, I will give some background in a moment.
> The printer needs to print "decent" photos for proof sheets and home
> snapshots. All professional printing I have done at a lab.
> The printer needs to print on CDs/DVDs.
> The printer cannot be an HP, unless someone knows something that
> counters my experience, as my experience is that the cd/dvd print
> software is absolutely horrible, no flexibility, you cannot change
> fonts or font size, or move text and images around. You are locked
> into their print layout.
> Over the past 6 years, for home photo printing and cd/dvd printing I
> have used Epson printers. The first one was a very basic model that
> lasted about 5 years, not one problem, until one day my computer
> announced "your Epson printer has reached the end of it's life cycle."
> and that was the end of that.
> I then purchased the Epson Artisan 700. I absolutely loved it. Not one
> single problem with it. Until, one day, after not quite 7 months of
> usage, it simply would not feed any paper other than plain white
> paper. Nothing. Epson's customer service was/is non-existent, and I
> returned the printer to Sam's Club for a full refund, as I had
> purchased the Sam's Club warranty for a very minimal fee. As is often
> the case, no one in town sold the Artisan 700 anymore. This was on
> September 27th of this year.
> I had/have 2 entire sets of cartridges full of Claria ink, the 99 and
> 98 series. The only printer in this town that used those as of
> September 27th was the very new Epson Artisan 810 at Office Depot. It
> wasn't even listed in their store yet, or out on the shelves, but a
> salesperson had seen them come in and got one for me to look at. I
> decided to purchase it. Well, today, it died the exact same death as
> the Artisan 700. After an hour long phone conversation with Epson, in
> which I was treated like a complete moron until they decided that I
> just might be right about the fact that the printer wasn't working,
> Epson so kindly (heavy sarcasm) offered to ship me a replacement. I
> asked if it would be a new model or a refurbished one, and the
> implication the conversation gave was that if they didn't have a
> refurbished one, then I would get a new one. But first, I would need
> to give them my credit card so they could charge me for the new one,
> and then refund my money after they received my broken one in return.
> I was no where near ok with that solution. I called Office Depot, was
> told they had one in stock and that I could exchange mine. I went down
> there, and the "one they had in stock" was the display unit that they
> were not allowed to sell to me. (One wonders what is wrong with people
> these days, but that's another topic for another day). After some
> dithering, they decided they would refund me my money, even though I
> had the printer for more than 14 days. (??!!) I had purchased the
> extended warranty, so they wanted to ship it off for repairs, not
> refund my money. The only printer they had that would do photos and
> print on CDs/DVDs is an HP, again, the CD print software that comes
> with the HP is horrible, in my opinion. In fact, all comments I can
> find online about HP's cd print software confirms that opinion.
> Anyhow...so here I am, stuck, with no printer.
> Does anyone have personal experience, recommendations, warnings, etc
> that I can consider?
> You have no idea how sorely tempted I was to chuck that Artisan 810
> through my front window, but this would have only caused me more
> frustration. It would seem that one should get more than 3 weeks use
> out of something one paid more than $300.00 for. I am rather
> frustrated.
> On another note, I have had two different salespeople tell me recently
> that "rollers drying out and not working anymore is a real problem in
> Colorado". Is there any truth at all to this?
> If you bother reading this and replying, I thank you in advance.
> A very frustrated Candace in Colorado.
>
> Candace
> --
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