When Ritz bought out Wolf Camera (which had repair shops in many of
their stores) the first thing Ritz management did was fire all the
techs, "we don't sell repairs, we sell new cameras".
___________________________________
John Hermanson | CPS, Inc.
21 South Ln., Huntington NY 11743
631-424-2121 | www.zuiko.com
Olympus OM Service since 1977
Gallery: www.zuiko.com/album/index.html
Ken Norton wrote:
>> I would assume Ritz is going under because of the general decline in
>> photofinishing (which is often what keeps a store profitable) and the large
>> number of mail-order dealers with a Web presence. As much as one would like
>> to think it's due to poor service, it's almost certainly a combination of
>> other factors.
>>
>
>
> The camera store I used to work for was essentially just a front for the pro
> lab. The "store" was just to keep us counter-wonks busy.
>
> One thing I did was every few months, I'd go through the counters and
> completely rearrange items. Obviously, the Olympus used counter had no
> inventory due to the employee who kept scarfing up every item that came
> through, but I'd get pretty wild with the displays until the boss
> recommended that I "chill". However, he did have to admit that I sold more
> cameras and accessories than anybody else and I only worked four hours on
> Saturdays.
>
> One day, I came in and there was a new rack display of Minolta binoculors
> Minolta came out with a line of beautiful pocket-sized folding binocs. I
> got all excited about those things and was very impressed with them--even
> bought one for myself. I sold ALL but one of them, just by pidgeon-holing
> the guys coming in and my saying "hey, you've got to check these out".
>
> The point is, if you can get the counter-hacks excited about something,
> they'll "tell their friends".
>
> AG
--
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