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Re: [OM] Ritz going under

Subject: Re: [OM] Ritz going under
From: "Sue Pearce" <bs.pearce@xxxxxxx>
Date: Tue, 24 Feb 2009 13:22:34 -0600
Based on my experience with the local ritz mall locations, I think that they 
were killed by the same thing that got Circuit city- bad service and  high 
prices.

The clerks were poorly trained and of low intelligence.

Bill Pearce
----- Original Message ----- 
From: "Ken Norton" <ken@xxxxxxxxxxx>
To: "Olympus Camera Discussion" <olympus@xxxxxxxxxxxxxxxxx>
Sent: Tuesday, February 24, 2009 10:48 AM
Subject: Re: [OM] Ritz going under


> >
>> I would assume Ritz is going under because of the general decline in
>> photofinishing (which is often what keeps a store profitable) and the 
>> large
>> number of mail-order dealers with a Web presence. As much as one would 
>> like
>> to think it's due to poor service, it's almost certainly a combination of
>> other factors.
>>
>
>
> The camera store I used to work for was essentially just a front for the 
> pro
> lab. The "store" was just to keep us counter-wonks busy.
>
> One thing I did was every few months, I'd go through the counters and
> completely rearrange items.  Obviously, the Olympus used counter had no
> inventory due to the employee who kept scarfing up every item that came
> through, but I'd get pretty wild with the displays until the boss
> recommended that I "chill".  However, he did have to admit that I sold 
> more
> cameras and accessories than anybody else and I only worked four hours on
> Saturdays.
>
> One day, I came in and there was a new rack display of Minolta binoculors
> Minolta came out with a line of beautiful pocket-sized folding binocs.   I
> got all excited about those things and was very impressed with them--even
> bought one for myself.  I sold ALL but one of them, just by pidgeon-holing
> the guys coming in and my saying "hey, you've got to check these out".
>
> The point is, if you can get the counter-hacks excited about something,
> they'll "tell their friends".
>
> AG
> -- 
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