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Re: [OM] Dealing with Oly Service

Subject: Re: [OM] Dealing with Oly Service
From: Don Holbrook <donholbrook@xxxxxxxxxxx>
Date: Thu, 16 Jun 2016 01:47:00 +0000 (UTC)
Mine had the same problem while in warranty, repaired in CT ok........bought 
the extra 3 years of warranty.  If it makes it that long, I ain't gonna worry.

----- Original Message -----From: Lawrence Plummer <plummerl@xxxxxxx>To: 
Olympus List <olympus@xxxxxxxxxxxxxxxxx>Sent: Thu, 16 Jun 2016 01:14:57 -0000 
(UTC)Subject: Re: [OM] Dealing with Oly Service

Last fall, my E-M1 developed (what appears to be a common problem!) a fault in 
the rear dial. My camera was about 9 months out of warranty, but I talked Oly 
into a 30% reduction on the flat rate repair of $198 by speaking to the rear 
dial issue. The camera was sent to Olympus Repair Service (Precision) in 
Enfield, CT. The repair and return only took about a week, the camera arrived 
spotless and now works great. The best part was that with my VISA card, I had a 
1 year extension on the Oly warranty and was fully compensated for the repair. 
Larry -- 
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