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Re: [OM] Dealing with Oly Service

Subject: Re: [OM] Dealing with Oly Service
From: Moose <olymoose@xxxxxxxxx>
Date: Wed, 15 Jun 2016 12:30:00 -0700
On 6/15/2016 3:37 AM, John Hermanson wrote:
Precision Camera was handling ALL Olympus warranty work. Last I heard, their office in El Paso was so bad, they lost the contract. All work ended up going to Connecticut. There may be other offices, but it sounds like the customer doesn't get handled well. "smudges on body casing..." what the hell is that.

Some time in the last 2-3 years, a refurb Pen I'd bought from Cameta developed a fault. Whenever the battery was removed, even for a moment, it lost date/time and settings. I sent it to Cameta, they sent it to Oly service, and it came home repaired in about a week (?) - quicker than I had expected, anyway.

I don't know what was involved in repair, but I had no complaints.

Date Time Moose

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