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Re: [OM] Well, sometimes you just get hosed...

Subject: Re: [OM] Well, sometimes you just get hosed...
From: "John Hermanson" <omtech@xxxxxxxxx>
Date: Mon, 16 Jul 2001 16:54:53 -0400
I'm curious what FEDEX minimum charge would be from NY to Ca for a 2 lb.
package insured for $200?  More than $6?

John  Hermanson
___________________________________
omtech@xxxxxxxxx
http://www.zuiko.com
Camtech, Olympus Service since 1977.
21 South Lane,  Huntington NY 11743-4714
Phone/fax 631-424-2121
Free Olympus Manuals: 1-800-221-3000
___________________________________
----- Original Message -----
From: "Tris Schuler" <tristanjohn@xxxxxxxxxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Monday, July 16, 2001 4:41 PM
Subject: Re: [OM] Well, sometimes you just get hosed...


| No argument re the USPS. RE UPs overseas: the main problem with their
prior
| operation vis-a-vis shipments to Spain was the domestic agent they were
| forced (at that time--1989-90) to employ in lieu of the ability to run
| their own operation within that country's borders. UPS now has their own
| offices in Spain and for all I know things run more smoothly. (I'd like to
| think so.)
|
| Having said that . . . I just received yet another UPS shipment this
| morning from Camera West in Monterey, California via UPS Ground and sure
| enough the box came partially crushed at one of its corners. Inside was
the
| little 40mm Zuiko I purchased the other day. Thankfully, all was well with
| the lens--at least I think all is well.
|
| I have never had an issue of this sort with Federal Express. If and when I
| do I just might think about changing over yet again, maybe to Airborne
| Express. But the thing is, my FedEx account is over 10 years of duration
| and they haven't failed me yet.
|
| As you know, John, from my personal pleas to you to use my FedEx account
| and not to ship your stuff via your normal method which is UPS, I'm quite
| serious about t6his. UPS is unreliable within my experience. Better than
| the USPS? Who isn't? But FedEx it ain't.
|
| Tris
|
|
| At 10:27 AM 7/16/01 -0400, you wrote:
| >UPS sure has their problems shiping out of the US!  Within the US,
though,
| >in 14 years they have never lost a  package I've shipped, I've never
gotten
| >anything damaged from them, either.
| >
| >They will often open  items (shipped by the occassional user) to make
sure
| >a damaged / smashed item hasn't  been packed which allow the person on
the
| >receiving end to put in a pre-arranged damage claim.
| >
| >USPS has their place for lots of losses and  damage.  Obstinance at the
| >front counter is also a  strong suit.  I took a package to them once,
weight
| >approx 1.5 lbs.   A camera going back to Australia.  First she said it
could
| >only be insured for $40.45 maximum, and that the blue-edged insurance
form
| >was wrong. Then I had to fill out a different .  After arguing with her
that
| >a week ago I shipped one to Australia, insured for $800, she just stared
at
| >me like a deer in headlights.  I paid and left.  When I got home I looked
at
| >the receipt.  Instead of entering my item as a "parcel", she  entered it
in
| >the computer as a "letter".
| >This is a simple mistake, but can you imagine how impossible it was to
| >explain to them?  Even more impossible was expecting a comment like "I
guess
| >we made a mistake" .
| >
| >When is a package a letter?  When you take it to the post office.
| >
| >
| >John  Hermanson
| >___________________________________
| >omtech@xxxxxxxxx
| >http://www.zuiko.com
| >Camtech, Olympus Service since 1977.
| >21 South Lane,  Huntington NY 11743-4714
| >Phone/fax 631-424-2121
| >Free Olympus Manuals: 1-800-221-3000
| >___________________________________



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