No argument re the USPS. RE UPs overseas: the main problem with their prior
operation vis-a-vis shipments to Spain was the domestic agent they were
forced (at that time--1989-90) to employ in lieu of the ability to run
their own operation within that country's borders. UPS now has their own
offices in Spain and for all I know things run more smoothly. (I'd like to
think so.)
Having said that . . . I just received yet another UPS shipment this
morning from Camera West in Monterey, California via UPS Ground and sure
enough the box came partially crushed at one of its corners. Inside was the
little 40mm Zuiko I purchased the other day. Thankfully, all was well with
the lens--at least I think all is well.
I have never had an issue of this sort with Federal Express. If and when I
do I just might think about changing over yet again, maybe to Airborne
Express. But the thing is, my FedEx account is over 10 years of duration
and they haven't failed me yet.
As you know, John, from my personal pleas to you to use my FedEx account
and not to ship your stuff via your normal method which is UPS, I'm quite
serious about t6his. UPS is unreliable within my experience. Better than
the USPS? Who isn't? But FedEx it ain't.
Tris
At 10:27 AM 7/16/01 -0400, you wrote:
UPS sure has their problems shiping out of the US! Within the US, though,
in 14 years they have never lost a package I've shipped, I've never gotten
anything damaged from them, either.
They will often open items (shipped by the occassional user) to make sure
a damaged / smashed item hasn't been packed which allow the person on the
receiving end to put in a pre-arranged damage claim.
USPS has their place for lots of losses and damage. Obstinance at the
front counter is also a strong suit. I took a package to them once, weight
approx 1.5 lbs. A camera going back to Australia. First she said it could
only be insured for $40.45 maximum, and that the blue-edged insurance form
was wrong. Then I had to fill out a different . After arguing with her that
a week ago I shipped one to Australia, insured for $800, she just stared at
me like a deer in headlights. I paid and left. When I got home I looked at
the receipt. Instead of entering my item as a "parcel", she entered it in
the computer as a "letter".
This is a simple mistake, but can you imagine how impossible it was to
explain to them? Even more impossible was expecting a comment like "I guess
we made a mistake" .
When is a package a letter? When you take it to the post office.
John Hermanson
___________________________________
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http://www.zuiko.com
Camtech, Olympus Service since 1977.
21 South Lane, Huntington NY 11743-4714
Phone/fax 631-424-2121
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___________________________________
----- Original Message -----
From: "William Clark" <wclark@xxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Thursday, July 12, 2001 12:26 PM
Subject: RE: [OM] Well, sometimes you just get hosed...
| I am curious. I have only been a list member for about 11 months now
| (anyone want to give me a nice OM lens for my 1 year anniversary?) and the
| UPS thread seems to come up at least once a month or so. Has this been
the
| case going way back in time or is it only a recent issue?
|
| -Bill
|
| -----Original Message-----
| From: Timpe, Jim [mailto:Jim.Timpe@xxxxxxxxx]
| Sent: Thursday, July 12, 2001 12:13 PM
| To: 'olympus@xxxxxxxxxxxxxxx'
| Subject: RE: [OM] Well, sometimes you just get hosed...
|
|
| You know, the great Pacific NW is the point of origin for many fine
| 'things'... UPS, Microhoser, Boing,boing, and the list goes on...
|
| -----Original Message-----
| From: davidt@xxxxxxxxxxxxx [mailto:davidt@xxxxxxxxxxxxx]
| Sent: Thursday, July 12, 2001 9:11 AM
| To: olympus@xxxxxxxxxxxxxxx
| Subject: Re: [OM] Well, sometimes you just get hosed...
|
|
| > The clue was that the packing I received was completely different than
| > what was sent by the shipper.
|
| aaaahh... UPS: the UN-TIED Parcel Service...
|
| DavidT
|
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