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Re: [OM] Focus Camera

Subject: Re: [OM] Focus Camera
From: "Richard Dale" <Richard_Dale@xxxxxxxxxxxxx>
Date: Wed, 22 Jul 1998 14:42:56 +0000
Yes Thanks it was my order (411748 $1518.85). They (FC) EM me 20/05/98
telling me they
were sorry to inform me that the items I ordered were not available, would
I like a refund or use the funds towards another purchase. That was the
last written communication I received.
I asked for a refund (via EM).
Many thanks again to all for your support.
I'll phone them again tonight.

 image moved   *- DORIS FANG -* <sfsttj @ scfn.thpl.lib.fl.us>    
 to file:      22/07/98 13:30                                     

Please respond to olympus@xxxxxxxxxxxxxxx

To:   olympus @ Zuiko.sls.bc.ca
cc:    (bcc: Richard Dale/FIGROUP)
Subject:  Re: [OM] Focus Camera

On Wed, 22 Jul 1998, John A. Prosper wrote:
> On Tue, 21 Jul 1998, John Petrush wrote:
> |Not just yes but hell yes!
> Perhaps we can get listers from the other camera mailing lists (Nikon,
> Canon, Contax, Leica, Minolta, Pentax, etc.) involved as well and show
> a truly united cybernetic front. :-)
  I do think that Focus should be allowed to make things right after
being pressured. In other words, maybe a list-spokesman sending a letter
with many sigs, or many letters with the same message. IMO, that
message should read something like:
  Dear Sirs:
               On of the members of the OM list (John P) is having a
problem with your firm regarding non-shipment and to date, non-refund on a
particular order. We are gravely distressed to find one of our own
members in such a position and strongly appeal to you to correct this
situation immediately. We publish a list of firms that our members
have had non-delivery of advertised goods or failure to obtain a prompt
refund after inability to deliver said goods. We do not want to put
your firm and the story of Mr. Petrush's resulting problems on our
list without giving you a chance to correct this situation. Please
   Maybe one of our lurking lawyers can do better...but something
  like this might be a way to add pressure. I agree 100% that a
  coalition of lists would probably do wonders for the sleazoid
  dealers' doings on the net.
                                  *= Doris Fang =*

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 ? F.I.GROUP PLC                                                           

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