Well, so long as this pension funds and private (health) insurance systems
survive … you pay, or will, one way or another I think.
OTT, check the immersed part of the Amazon iceberg i.e. AWS …
> Le 16 juin 2019 à 10:06, Wayne Harridge <wayne.harridge@xxxxxxxxxxxxxxxxxxx>
> a écrit :
> Chris, you might like to have a look at this article which has some info on
>> -----Original Message-----
>> From: olympus <olympus-
>> bounces+wayne.harridge=structuregraphs.com@xxxxxxxxxxxxxxxxx> On
>> Behalf Of ChrisB
>> Sent: Sunday, 16 June 2019 4:58 PM
>> To: Olympus Camera Discussion <olympus@xxxxxxxxxxxxxxxxx>
>> Subject: Re: [OM] OM-D E-M1X
>> I can see that a chap might change his or her mind, but my point is that the
>> facility to return on a whim is costing the retailer margin which he will
>> have to
>> recover somewhere. In this country you have to pay for the return postage
>> if the itiem is not faulty, but where that is not the case the retailer will
>> the margin somewhere else in the world.
>> One of the ways that Amazon has got ahead is by employing its workers on
>> punitive wages and conditions (in this country the taxpayer tops up such
>> wages) and by avoiding tax.
>> I haven�t cancelled my account with Amazon, but I use other online
>> retailers if at all possible; Bezos (or his ex-wife) doesn�t need my money, I
>>> On 13 Jun 19, at 22:07, Moose <olymoose@xxxxxxxxx> wrote:
>>> was "Changed my mind."
>>>> It must cost someone a lot of money for people to be allowed to do that.
>>> Pre Amazon - - -
>>> On-line retailers (and before that, mail-order) know they have a
>> disadvantage compared to local stores, where one may try out/play with
>> gear before buying. OTOH, they have cost advantages and perhaps buying
>> power advantages. So they simply build the cost of a friendly return policy
>> into their margins. ALL retailers have a difference between starting gross
>> final gross. One component of that is mark-downs/promotions, another is
>> shrinkage (breakage, theft, and so on, endlessly). Cost of returns is just
>> another one.
>>> Note that big shippers pay for their mass business nothing like what you or
>> I pay for single package shipping.
>>> Post Amazon, and esp. today - - -
>>> One reason Amazon seems likely to rule the world is that they never stop
>> finding ways to improve service and decrease costs.
>>> Recently had to return a lens adapter that was the wrong length. I ordered
>> another, different brand, - OK, then did the return. I was offered several
>> options, all free:
>>> -Print a UPS label and drop the package off.
>>> -Drop the item off at a UPS location, no packing or label required.
>>> -UPS comes and picks up unpackaged, unlabeled item, but, an adult must
>> be present.
>>> -Was there another option? I don't recall.
>>> So, I took it to a UPS store. Guy took it, gave me a receipt when I asked; I
>> was in there less than a minute. I received my refund within about an hour of
>> dropping it off.
>>> Do you see what's going on here? Amazon is making returns even less
>> painful for me AND, AND, reducing their costs. Obviously, the UPS store is
>> putting all the returns in one combined package for shipping, and Amazon is
>> paying less per than before, likely a lot less. (Why would UPS do this?
>> DHL, etc.)
>>> So, what are other on-line stores to do? Make their returns policies and
>> procedures any less attractive than they must, compared to Amazon? R.I.P.
>>> My Adorama return, of a $409 used lens, was as painless as anyone other
>> than Amazon. Print a free shipping label and a page to include in the
>> Package it up well, stick on the label and drop it off at a UPS point.
>>> Then wait several days for ground shipping across the US, and get a refund,
>> less a $5 restocking fee. Perfectly acceptable, but not a patch on Amazon.
>>> The competition is such that no one can afford NOT to have liberal returns.
>>> Ex Retailer Moose
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