John:
[Assuming your "desktop" is a Mac or things are the same in the Windows
version...]
In Tools / Account Settings, under your specific account name on the
left, Server Settings, Message Storage section, you'll see the Local
Directory setting, a directory path. Mine is [partially redacted]
"/Volumes/xxxxxxx/Documents/xxxxxxx/technology/e-mail/Thunderbird/Michael.Collins_ownvolition.com".
If you make a copy of that directory tree, you could presumably restore
it if something got mucked up.
Michael
On 2017-06-06 4:16 PM, john hudson wrote:
Does anyone have a suggestion for unfreezing the Thunderbird email client
program on a desktop machine?
The three or so email addresses I have all load along with their various
folders. The mouse's scrolling wheel scrolls through all the folders but the
mouse pointer is inoperative. The folders and sub-folders are frozen.
I have tried using "ThunderFix" but it is ineffective. I suspect that the
Thunderbird program has been corrupted.
Thunderbird works perfectly on my laptop.
When I go directly to my folder and sub-folder tree using my ISP's web mail
facility the tree functions perfectly on both my desktop and laptop.
By downloading and re-installing the latest version of Thunderbird would there
be any risk of corrupting, damaging or eliminating my existing folder and
sub-folder tree of existing stored email traffic?
Thanks in advance for all and any helpful comments
jh
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