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Re: [OM] (OT) MIcrosoft computer question

Subject: Re: [OM] (OT) MIcrosoft computer question
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Wed, 04 Sep 2013 22:51:36 -0400
I think you'll find the answer here.

<https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons>

As to the invisible file or folder Windows has an attribute to control 
that. See: 
<http://pcsupport.about.com/od/windows7/ht/show-hidden-files-windows-7.htm>

These sneaky guys were obviously trying to make it difficult for you to 
find and kill it.

Chuck Norcutt



On 9/4/2013 6:59 PM, r.burnette@xxxxxxx wrote:
> Chuck:
>
> I re-enabled the third party extensions, and went through the Manage
> Add-ons list as you suggested. I disabled all of them, then turned
> them back on one at a time.  The culprit turned out to be in the "Not
> Available" list. It is titled "Download Terms." I was able to disable
> it. Then I tried to get rid of it.
>
>> From the More Information option I discovered that it was supposed
>> to be located at C:\Users\Robert\AppData\Local\DownLoadTerms. When
>> I went to look for it, there was no AppData folder listed under
>> Robert. Yet when I typed in the address, the file popped up. I
>> don't know where it is located. It had an uninstall option listed,
>> so I uninstalled it. It still appears in the Add-ons list, even
>> after restarting the computer. I don't know how to get rid of it,
>> but I was able to eliminate the problem and enable third-party
>> extensions again.
>
> Thanks again for your help.
>
> Robert
>
> P.S.  I don't know what version of Firefox I downloaded, but I
> downloaded from the Mozilla website so I assume that I have the
> latest version.
>
> ---- Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx> wrote:
>> You didn't say whether you had tried to follow my instructions
>> using "Manage add-ons".  Since disabling *all* third party
>> extensions kills the pop-up ad machine then that proves that it is
>> a third party extension.  Your task is to find out which one it is
>> and disable only that one using "Manage add-ons".  It shouldn't be
>> difficult.  Let's say your find 10 there.  Probably 1/2 dozen of
>> the 10 are easily identified by funtion name or name of the
>> responsible company (Microsoft, Adobe, etc).  Ignore those 6 and
>> disable 2 of the 4 remaining ones.  If the problem went away then
>> turn one of the two back on and see if the problem comes back.  If
>> it didn't go away you know it's one of the other two.  Just keep
>> narrowing it down.
>>
>> ps:  I can't notice any significant difference between Firefox and
>> IE in page load times.  Are you running Firefox 23.0.1?
>>
>> Chuck Norcutt
>>
>>
>>
-- 
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