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Re: [OM] Extended guarantee.

Subject: Re: [OM] Extended guarantee.
From: John Hermanson <omtech1@xxxxxxxxxxx>
Date: Mon, 29 Apr 2013 06:35:29 -0400
Sorry, of course this applies to US, Canada only.

___________________________________
John Hermanson  |   CPS, Inc.
21 South Ln., Huntington NY 11743
www.zuiko.com  | omtech1@xxxxxxxxxxx
Olympus OM Service since 1977


On 4/28/2013 11:20 AM, John Hermanson wrote:
> Olympus service is now Precision Camera Repair in El Paso Texas.
>
> ___________________________________
> John Hermanson  |   CPS, Inc.
> 21 South Ln., Huntington NY 11743
> www.zuiko.com  | omtech1@xxxxxxxxxxx
> Olympus OM Service since 1977
>
>
> On 4/27/2013 1:36 PM, Bill Pearce wrote:
>> I would be concerned about who is backing this warranty What happens if one
>> year and 11 months from now the camera breaks a cheap plastic part and there
>> are no replacement parts for that camera? If a camera is deemed unrepairable
>> or beyond economic repair by the warranty folks, does it just get 86-ed and
>> you are out the money, or is there a replacement option?
>>
>> -----Original Message-----
>> From: Brian Gray
>> Sent: Saturday, April 27, 2013 9:56 AM
>> To: Olympus List
>> Subject: [OM] Extended guarantee.
>>
>>      Paul wrote
>>      <Message: 53 Date: Fri, 26 Apr 2013 13:08:07 --1 Just got an email from
>>      Olympus offering a 2-year extended warranty on the E-M5 for $99.
>>      Wondering if it's worth it. With Apple products, I have zero problem
>>      buying AppleCare since they've always bent over backwards to make sure
>>      I was happy if I had an issue. Don't think Olympus will do the same...
>>      Anyone here go for that option?>
>>      Without knowing the details of the option which you received (and I do
>>      not remember receiving) I would think hard about the the situation if
>>      you did not have the warranty and the camera needed repair due,
>>      apparently, to a manufacturing defect rather than misuse.
>>      The camera is not cheap in the UK and I would hope Consumer Law would
>>      require it to last for at least two years before breaking down in
>>      non-professional use. I might prove wrong but that would be my choice
>>      ie to go back to the supplier for redress or repair.
>>      Brian
>>
>

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