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Re: [OM] Extended guarantee.

Subject: Re: [OM] Extended guarantee.
From: Chris Barker <ftog@xxxxxxxxxxxxxx>
Date: Sat, 27 Apr 2013 18:57:16 +0100
It is enacted, Jez, we had no choice, it would appear.  There is an article 
about it in today's Independent:

<http://www.independent.co.uk/money/spend-save/costly-contract-adds-up-with-no-mobile-phone-8590526.html>

When my fridge-freezer from John Lewis failed a couple of years ago I got the 
company to accept responsibility for its failure: it should have lasted longer 
than 3 years.

There has to be something good about the EU for all the extra layer of 
government is costing each taxpayer.

Chris

On 27 Apr 2013, at 17:52, Jez Cunningham <jez@xxxxxxxxxxxxxx> wrote:

> If the UK had enacted the relevant EU Directive we would already have a
> 2-yr guarantee on all consumer electronics...
> 
> 
> On 27 April 2013 15:56, Brian Gray <bsg017@xxxxxxxxxxxxxx> wrote:
> 
>>   Paul wrote
>>   <Message: 53 Date: Fri, 26 Apr 2013 13:08:07 --1 Just got an email from
>>   Olympus offering a 2-year extended warranty on the E-M5 for $99.
>>   Wondering if it's worth it. With Apple products, I have zero problem
>>   buying AppleCare since they've always bent over backwards to make sure
>>   I was happy if I had an issue. Don't think Olympus will do the same...
>>   Anyone here go for that option?>
>>   Without knowing the details of the option which you received (and I do
>>   not remember receiving) I would think hard about the the situation if
>>   you did not have the warranty and the camera needed repair due,
>>   apparently, to a manufacturing defect rather than misuse.
>>   The camera is not cheap in the UK and I would hope Consumer Law would
>>   require it to last for at least two years before breaking down in
>>   non-professional use. I might prove wrong but that would be my choice
>>   ie to go back to the supplier for redress or repair.
>>   Brian
>> --
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> 

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