Chris,
Sounds like a difficult situation. I've bought and sold a lot on
Eb*y and this is the rule of thumb I use in the case of an item damaged
in transit: if the outside of the box is intact and not crushed, it is
the packer's fault; if the box is damaged (open or misshapen) it's the
carrier's fault. For fragile items I insist on full coverage insurance.
Charlie
-----Original Message-----
From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx] On
Behalf Of Chris Barker
Sent: Thursday, February 21, 2008 1:54 PM
To: olympus@xxxxxxxxxx
Subject: [OM] OT: in the UK, who is responsible for goods damaged in
transit?
Hi Chaps
I've gone OT again, but there is a great amount of knowledge and
commonsense around here ...
My son sold a computer to someone in Ireland on the Bay before
Christmas for around 900 jobbies, but insured for only 150. The thing
arrived damaged. The chap told my son so, but has only just asked for
his money back. I have 2 questions:
1. Who is responsible for the damage.
2. Is my son liable to refund the payment?
My inclination, as his father, is to take his side and to advise him
to refuse payment and let the Small Claims system make the judgement.
Chris
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