Ouch. That's a *really* ugly tactic. No wonder public trust of
corporations declines steadily. The "whatever it takes" and "whatever
we can get away with" approaches to doing business disgust me.
Between 'right to work' statutes and union busting, it seems like the
U.S. is moving back to the early twentieth century model of a small
group of plutocrats running the whole show.
And I'm WAAAAAY of topic here. Mea culpa./ScottGee1
On 11/6/05, Chuck Norcutt <chucknorcutt@xxxxxxxxxxx> wrote:
> The last company I worked for had a corporate contract with Dell and I
> absolutely detested dealing with the company but couldn't do much about
> it. Their favorite trick was to install and bill for more expensive
> options than you had ordered. They would count on you being in a tight
> spot timewise and that you would pay the extra rather than suffering the
> delay of returning the machine for exchange.
>
> Chuck Norcutt
>
> ScottGee1 wrote:
>
> > IMO, Dell has been coasting for a long time on a reputation they
> > earned many years ago. Why so many large companies continue to buy
> > from them is a mystery to me. The company for which I work still
> > does, but overorders to compensate for the DOAs or units that fail on
> > installation or shortly after arrival.
> >
> > On of our chief IT guys says the workstations are still OK but the
> > compenents used in the regular desktop stuff continues to decline in
> > quality. Between that and poor customer service I certainly wouldn't
> > hand over any of my hard earned $$ to them. See this link for details
> > of customer experiences:
> >
> > http://www.resellerratings.com/seller1867.html
> >
> > They seem better for finished goods from other companies but if their
> > name is on it, be careful.
>
>
>
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