No, you just wave the reciever in the air for two minutes and see what
develops!
sorry it had to be said
Gord
----- Original Message -----
From: "Skip Williams" <om2@xxxxxxxxxxxxxxxx>
To: <olympus@xxxxxxxxxx>
Sent: Monday, February 16, 2004 4:42 PM
Subject: [OM] Re: Silly Polaroid SprintScan 4000 question
>
> Did you call Polaroid directly?
>
> >
> >Subject: [OM] Re: Silly Polaroid SprintScan 4000 question
> > From: "Tom Scales" <tscales@xxxxxxxxxxxxxx>
> > Date: Mon, 16 Feb 2004 18:15:04 -0500
> > To: <olympus@xxxxxxxxxx>
> >
> >
> >Wish I could help, but I don't have any Polaroid info either. It's been
2-3
> >years since I had any contact and my contact is long gone.
> >
> >Tom
> >----- Original Message -----
> >From: "Tris Schuler" <tristanjohn@xxxxxxxxxxxxxx>
> >To: <olympus@xxxxxxxxxx>
> >Sent: Monday, February 16, 2004 5:52 PM
> >Subject: [OM] Re: Silly Polaroid SprintScan 4000 question
> >
> >
> >>
> >> I've had no problems with my lamp per se though I was aware that this
lamp
> >> does not turn off automatically as it should. I would have thought that
> >> could have been fixed easily enough with a firmware upgrade, and as I
> >> recall this was made available though didn't do the trick for some
reason.
> >>
> >> RE service: I forget the man's name but at one time (say, two years
ago)
> >> there was a man from England who performed much of Polaroid's customer
> >> service issues through email and was active on the Film Scanners list
as
> >> well. But the corporation, as you might know, sort of reshuffled and in
> >its
> >> (new) corporate wisdom let this fine chap go (probably with a shrug). I
> >> hate to think what they've replaced his kind and knowledgeable office
> >with.
> >>
> >> Possible solution: First, I'd leave a note on the Film Scanners list
for
> >> openers. Lots of bright people there with loads of experience. You
might
> >> also contact Tom Scales, a member on this list, as at one time he
tested
> >> the 400 (and perhaps the 4000+) so might have a leads or two with re to
> >> end-user support.
> >>
> >> For Film Scanners go here: http://www.halftone.co.uk/ That's the URL
for
> >> Tony Sleep's site. He runs the FS list and is himself yet another good
> >> person to ask re this business.
> >>
> >> Tom Scales can be reached at: tscales@xxxxxxxxxxxxxx
> >>
> >> Sorry to hear you're being shafted, Phil. Don't like that at all.
> >>
> >> Tris
> >>
> >> At 02:04 PM 2/16/2004 -0600, you wrote:
> >>
> >> > From beginner to wise list posters, with special reference to Tris
> >> >Schuler: are you familiar with lamp problems affecting the SprintScan
> >> >4000?
> >> >
> >> >I have a lightless SprintScan 4000 which came out of the box with the
> >> >problem but seems to work just fine in every other regard. Due to
> >> >repeated moves and my own lack of acumen, I failed to catch the defect
> >> >during the warranty period. Moreover, the assembly clearly prevents
> >> >replacement of the light source by an end-user.
> >> >
> >> >Polaroid people do not answer emails for info -- even though I bought
> >> >it direct from them! -- and I read that they are downright avaricious
> >> >about even looking at a defective scanner.
> >> >
> >> >Before I pick up the phone to ask Polaroid to give me a paying
> >> >estimate, would anyone know of any alternatives to sending the
> >> >SprintScan back to its makers?
> >> >
> >> >Thanks for any... enlightenment,
> >> >
> >> >Phil (aka Humbert Humbert)
> >>
> >>
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> >>
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> >>
> >>
> >
> >
> >
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> >
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>
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