Olympus-OM
[Top] [All Lists]

[OM] Re: Silly Polaroid SprintScan 4000 question

Subject: [OM] Re: Silly Polaroid SprintScan 4000 question
From: Skip Williams <om2@xxxxxxxxxxxxxxxx>
Date: Mon, 16 Feb 2004 18:42:57 -0500
Did you call Polaroid directly?

>
>Subject: [OM] Re: Silly Polaroid SprintScan 4000 question
>   From: "Tom Scales" <tscales@xxxxxxxxxxxxxx>
>   Date: Mon, 16 Feb 2004 18:15:04 -0500
>     To: <olympus@xxxxxxxxxx>
>
>
>Wish I could help, but I don't have any Polaroid info either. It's been 2-3
>years since I had any contact and my contact is long gone.
>
>Tom
>----- Original Message ----- 
>From: "Tris Schuler" <tristanjohn@xxxxxxxxxxxxxx>
>To: <olympus@xxxxxxxxxx>
>Sent: Monday, February 16, 2004 5:52 PM
>Subject: [OM] Re: Silly Polaroid SprintScan 4000 question
>
>
>>
>> I've had no problems with my lamp per se though I was aware that this lamp
>> does not turn off automatically as it should. I would have thought that
>> could have been fixed easily enough with a firmware upgrade, and as I
>> recall this was made available though didn't do the trick for some reason.
>>
>> RE service: I forget the man's name but at one time (say, two years ago)
>> there was a man from England who performed much of Polaroid's customer
>> service issues through email and was active on the Film Scanners list as
>> well. But the corporation, as you might know, sort of reshuffled and in
>its
>> (new) corporate wisdom let this fine chap go (probably with a shrug). I
>> hate to think what they've replaced his kind and knowledgeable office
>with.
>>
>> Possible solution: First, I'd leave a note on the Film Scanners list for
>> openers. Lots of bright people there with loads of experience. You might
>> also contact Tom Scales, a member on this list, as at one time he tested
>> the 400 (and perhaps the 4000+) so might have a leads or two with re to
>> end-user support.
>>
>> For Film Scanners go here: http://www.halftone.co.uk/  That's the URL for
>> Tony Sleep's site. He runs the FS list and is himself yet another good
>> person to ask re this business.
>>
>> Tom Scales can be reached at:  tscales@xxxxxxxxxxxxxx
>>
>> Sorry to hear you're being shafted, Phil. Don't like that at all.
>>
>> Tris
>>
>> At 02:04 PM 2/16/2004 -0600, you wrote:
>>
>> > From beginner to wise list posters, with special reference to Tris
>> >Schuler: are you familiar with lamp problems affecting the SprintScan
>> >4000?
>> >
>> >I have a lightless SprintScan 4000 which came out of the box with the
>> >problem but seems to work just fine in every other regard. Due to
>> >repeated moves and my own lack of acumen, I failed to catch the defect
>> >during the warranty period. Moreover, the assembly clearly prevents
>> >replacement of the light source by an end-user.
>> >
>> >Polaroid people do not answer emails for info -- even though I bought
>> >it direct from them! -- and I read that they are downright avaricious
>> >about even looking at a defective scanner.
>> >
>> >Before I pick up the phone to ask Polaroid to give me a paying
>> >estimate, would anyone know of any alternatives to sending the
>> >SprintScan back to its makers?
>> >
>> >Thanks for any... enlightenment,
>> >
>> >Phil (aka Humbert Humbert)
>>
>>
>> The olympus mailinglist olympus@xxxxxxxxxx
>> To unsubscribe: mailto:olympus-request@xxxxxxxxxx?subject=unsubscribe
>>
>> To contact the list admins:
>mailto:olympusadmins@xxxxxxxxxx?subject="Olympus List Problem"
>>
>>
>
>
>
>The olympus mailinglist olympus@xxxxxxxxxx
>To unsubscribe: mailto:olympus-request@xxxxxxxxxx?subject=unsubscribe
>
>To contact the list admins: mailto:olympusadmins@xxxxxxxxxx?subject="Olympus 
>List Problem"


The olympus mailinglist olympus@xxxxxxxxxx
To unsubscribe: mailto:olympus-request@xxxxxxxxxx?subject=unsubscribe

To contact the list admins: mailto:olympusadmins@xxxxxxxxxx?subject="Olympus 
List Problem"

<Prev in Thread] Current Thread [Next in Thread>
Sponsored by Tako
Impressum | Datenschutz