Analogy; people used to get their 'typewriters' serviced, repaired, up to
and including things like IBM selectrics. Now, their word processing
equipment is obsolete before it's turned on and completely warmed up at
home, so 'repair & service' is out the window. I'm seeing eerily similar
mentality and mind-set here at Fluke. Our parent company possesses several
companies within its' portfolio, and one of our current CEOs, who's resident
here at Fluke, stated that if he had his druthers, we'd be out of the
service business altogether. Doesn't send any warm fuzzies my direction, as
I happen to work in service. The only 'real' money to be made is in sales,
I guess. Not too sure our customers that purchase $40k calibrators would
appreciate that philosophy.
-----Original Message-----
From: William Clark [mailto:wclark@xxxxxxx]
Sent: Tuesday, April 02, 2002 6:17 AM
To: 'olympus@xxxxxxxxxxxxxxx'
Subject: RE: [OM] OM series durability so why digital?
I agree here. My OM 1 will outlast most things I bet. This brings up the
digital issue again. With no one out there able to service the digital
stuff (like John and Clint do with our "old" stuff) what happens when there
is a failure. Well, you trash your $ Over the Easter weekend, I had 2
friends have 900 Coolpixes crap out. Word is, with no warranty, it is
cheaper to buy a new one!!!! Glad I don't have to spend $1000 Canadian
every couple years to get my OM going. Maybe John and Clint should charge
more ;-)
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