On Sat, 30 Oct 1999, John Robison wrote:
|(A lurker surfaces), after reading this whole sorry
|account,I wonder if anybody on this list knows if
|Olympus America or Olympus Japan monitors this list.
|If they are smart(a leap of faith) this list could
|teach them much about customer service, and indicate
|where they need improvement. Perhaps they have written
|off silver halide users as stuck in the photographic
|stone age, and now only care about the digital medium.
If they only care about the digital medium, they should realize that
serious silver halide users tend to upgrade to serious (i.e.,
professional) digital cameras. If they intend to enter the pro
digital arena, they would be doing themselves a dis-service by
ignoring the serious user community.
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