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Re: [OM] OT: Facebook Failure

Subject: Re: [OM] OT: Facebook Failure
From: Jim Nichols <jhnichols@xxxxxxxxxxxxx>
Date: Thu, 22 Nov 2018 22:42:00 -0600
Interesting, Ken,and quite educational.  Thanks for the insight.

Sent from my iPhone

On Nov 22, 2018, at 7:14 PM, Ken Norton <ken@xxxxxxxxxxx> wrote:

>> I believe you, but the problems seem to be confined to N America.
> 
> These days it has less to do with geography than where the ISPs meet
> up with the meetpoints are. And those are constantly changing. I would
> love to give you a specific example, of which I'm rather proud of, but
> I can't. But I'll illustrate by proxy:
> 
> Let's say that there is a cable tv company in some obscure coastal
> city in Spain that provides high-speed internet to their customers.
> The headquarters for this company may be located in Barcelona. That's
> where the main servers and routers are located for that company. They
> have two connections to the outside world. One to London, another to
> Frankfurt. That's where they meet up with the "Tier-1" carriers. The
> Tier-1 carriers connect to the Facebook datacenter in Europe with a
> secondary connection to New Jersey.
> 
> However, the person living there in that obscure coastal community may
> have a cellphone through a major company. That company has their
> primary router farms in London and Paris. Oh, and in New Jersey,
> Virginia and Miami. This company, has established direct connections
> with not only the Tier-1 carriers, but with some of the content
> providers directly. Including Facebook. However, due to the fact that
> this company is international and has edge routers in multiple
> countries and continents, it has connections to Facebook not only in
> Europe, but in a couple of places in the USA too.
> 
> So, what happens is that where you see a normal geographical tree
> structure in a traceroute, (local hick town to bigger city to big city
> to Tier-1 carrier to another big city then to Facebook), you end up
> seeing the route as being on your own provider's network direct to
> Facebook. This connection can be local or it can be countries away.
> 
> Where your internet connection to the content provider is usually
> geography-centric, it isn't always so. I know that in our case, we
> literally traverse an entire continent (almost 4000 fiber miles) in
> order to avoid meeting the content providers in the pac-nw. (along
> with, of course). So when the content provider in question has a major
> issue in Seattle, we avoid the problem by directing the traffic to one
> of the data centers on the other side of the country. Serious
> companies, like ours, hit the meet points at three or four
> geographically diverse (not just minimum diversity, but different
> quadrants of the country diverse) locations. This means that you can't
> just say that the problem is affecting xyz portion of the country. The
> problem can be quite international. I've seen hickups when something
> weird happens in Dubai.
> 
> AG Schnozz
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