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Re: [OM] [OT] Any suggestions for a VOIP provider?

Subject: Re: [OM] [OT] Any suggestions for a VOIP provider?
From: Ken Norton <ken@xxxxxxxxxxx>
Date: Wed, 3 Dec 2014 09:10:00 -0600
> Can't help with a VOIP provider, Chuck, but I can offer an opinion about
> it. We recently switched to all-VOIP at the hospital and, in a word, it
> sucks pond water. In-house calls are fine; outside calls to a land line are
> mediocre but tolerable; calls to a cell phone are execrable. I typically
> tell them to hang up and call me on a land line. The sound quality is like
> listening to two Cyclons at the same time. Alexander Graham's first call
> was probably better quality.

The telecom industry has been slowly migrating over to new voice
switches. Of course, these are VOIP based. There are a lot of things
to like about them, like the much reduced physical footprint (not
uncommon to have a 40:1 rack-space reduction), but getting them to
work has been mind-boggling.

This is the first time, that we know of, in the telecom industry where
technological advancement has resulted in a significant reduction in
quality, features and capabilities.

When I say "significant", that's not even remotely arguable.

A(bzzzzzt)G G G G G G G G G G....
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