I'm glad it worked for you. Apparently a PhotoShop uninstall/install
problem but with apparent tacit assistance from Windows. It would seem
that the Windows API that handles this work could implement some sort of
sanity check on the install/uninstall aftermath and give an error back
to the app.
Chuck Norcutt
On 9/27/2013 12:24 PM, Tina Manley wrote:
> That was exactly it, Chuck!! I fixed it.
>
> Thank you, thank you, thank you!!!
>
> Tina
>
>
> On Thu, Sep 26, 2013 at 7:12 PM, Chuck Norcutt <
> chucknorcutt@xxxxxxxxxxxxxxxx> wrote:
>
>> Check this as a possible cause: The poster claims that one possible
>> cause of the problem is seen after software upgrades where the
>> uninstaller fails to remove the association to the old software version.
>> See this page:
>> <
>> http://answers.microsoft.com/en-us/windows/forum/windows_7-files/problems-with-file-association-in-windows-7-64-bit/8a84fcec-22df-4942-8e35-d98dbe96e327
>>>
>> and scroll down (past the invalid answers) to the post by Xandragnis who
>> says:
>> ----------------------------------------------------------------
>> After playing around a lil I think I've figured it out.. [for me at
>> least..]
>>
>> The program that you're pointing to isn't registered correctly.
>>
>> In regedit: Navigate to Computer\HKEY_CLASSES_ROOT\Applications and find
>> your .exe name.
>> Navigate under its name to shell>open>command. In the Default change its
>> location to the actual location of the executable, hit okay and then try
>> and reassociate the file type as you normally would.
>> -------------------------------------------------------------------
>>
>> Chuck Norcutt
>>
>>
>> On 9/26/2013 6:56 PM, Chuck Norcutt wrote:
>>> Sorry, I have no idea what I said that would cause you to think I
>>> thought the problem was in PhotoShop. My guess would be as yours that
>>> it's a problem in the OS. Furthermore, even if the direct cause is
>>> interference from some other application it's still the fault of the OS
>>> for allowing such a thing to happen. But, all that said, PhotoShop is
>>> not off the hook.
>>>
>>> Chuck Norcutt
>>>
>>>
>>> On 9/26/2013 2:28 PM, Paul Laughlin wrote:
>>>> Come on, Chuck, the problem is not in Photoshop. It is in the OS and is
>>>> a glitch, not the norm. I think that Moose stated the best possible
>>>> answer in using the browse to get to the execute file and choose it
>>>> there. Also, once CC is installed on the computer, it works just like
>>>> the previous versions but has some feature upgrades. The cloud has no
>>>> effect on how it works.
>>>> Paul in Portland OR
>>>>
>>>> On 9/26/2013 6:12 AM, Chuck Norcutt wrote:
>>>>> The mystery to me is why PhotoShop doesn't automagically appear there
>> as
>>>>> it has always done for her and me and still does for me with CS6.
>>>>
>> --
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>>
>>
>
>
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