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Re: [OM] FYI on the warranty

Subject: Re: [OM] FYI on the warranty
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Sun, 28 Apr 2013 19:32:36 -0400
Unfortunate but $300 is less than I would have guessed for shutter 
replacement.

Chuck Norcutt


On 4/27/2013 11:08 PM, C.H.Ling wrote:
> I was in bad luck, my 5D II's shutter failed after four years of use with
> <25,000 shutter count, it costed me US$300! This is the only DSLR I need to
> repair. It is certainly a design or manufacturing problem but they didn't
> fix it free.
>
> C.H.Ling
>
> ----- Original Message -----
> From: "Moose" <olymoose@xxxxxxxxx>
>
>
>> On 4/27/2013 1:41 PM, Chris Barker wrote:
>>> It looks like a ripoff, Paul.  What are the chances of the camera's
>>> failing?
>>
>> Relatively low.
>>
>>> And if it did, should Olympus not take responsibility for its failure and
>>> sort it out?
>>
>> The warranty that comes with the camera is one year. After than, the
>> chances of Olympus doing what you suggest is
>> exceedingly remote. I don't know how that works in the UK, but here, you
>> are SOL in almost all cases, and especially so
>> with the NA Oly distributor.
>>
>> What is being offered is a two year extension, giving three year coverage.
>> Not suggesting it is or isn't worth while,
>> only clarifying the situation here and what's being offered.
>>
>> Clarity Is Moose
>
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