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[OM] Re: OT Supermedia

Subject: [OM] Re: OT Supermedia
From: "Daniel Sepke" <daniel.sepke@xxxxxxxxx>
Date: Wed, 20 Jun 2007 11:24:07 -0400
This is similar to the service I have experienced with datamediastore.com.
Their CSR's don't seem to be much use. Packing on two different orders was
not much better than John shows. My last order was for 100 pack of MAMA gold
CD-r's that they just dumped into a box with ZERO padding! Yes these are the
CD-r's that cost a buck a piece.

Also they say they accept Paypal but their checkout is not linked to Paypal
like other sites are now offering. Datamedia store send you an email saying
thank you for your order and then start demanding you send them a Paypal
payment but fail to state who to send the payment to. I just gave up on that
order and cancelled.

I doubt I will be doing business with them again and will avoid this outfit
(maybe they are the same thing?).

Dan S.

On 6/20/07, John Hermanson <omtech1@xxxxxxxxxxx> wrote:
>
>
> Thought I'd try a supply of Taiyo Yuden DVDs from www.supermedia.com
> Wow, seems like a good outfit, and free shipping.  Take a look at the
> condition the package came in, practically no packing material inside.
> Package got delivered while I was out.
>
> http://www.zuiko.com/index_029.htm
>
> If it had been well packed and THEN damaged, I'd have filed a claim with
> UPS.
>
> I immediately asked their customer service to issue a "will call" so UPS
> could pick the box up and take it back.  First they suggested I ship it
> back, I felt that since it's their fault contents are in this condition,
> why should I have to spend anything to get it back to them? Now, they're
> ignoring my emails.
>
> Comments?
>
> ___________________________________
> John Hermanson
> Camtech Photo Services, Inc.
> 21 South Lane, Huntington NY 11743
> 631-424-2121 | Olympus OM Service since 1977
> http://www.zuiko.com  |  omtech1 AT verizon dot net
>
>
>
>
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