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[OM] Re: OT Supermedia

Subject: [OM] Re: OT Supermedia
From: John Hermanson <omtech1@xxxxxxxxxxx>
Date: Wed, 20 Jun 2007 10:40:09 -0400
Thought I'd try a supply of Taiyo Yuden DVDs from www.supermedia.com 
Wow, seems like a good outfit, and free shipping.  Take a look at the 
condition the package came in, practically no packing material inside. 
Package got delivered while I was out.

http://www.zuiko.com/index_029.htm

If it had been well packed and THEN damaged, I'd have filed a claim with 
UPS.

I immediately asked their customer service to issue a "will call" so UPS 
could pick the box up and take it back.  First they suggested I ship it 
back, I felt that since it's their fault contents are in this condition, 
why should I have to spend anything to get it back to them? Now, they're 
ignoring my emails.

Comments?

___________________________________
John Hermanson
Camtech Photo Services, Inc.
21 South Lane, Huntington NY 11743
631-424-2121 | Olympus OM Service since 1977
http://www.zuiko.com  |  omtech1 AT verizon dot net




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