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[OM] Re: om rebate and things

Subject: [OM] Re: om rebate and things
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Fri, 17 Nov 2006 17:07:15 -0500
Even if the rebate house eventually pays up they have plenty of 
incentive to drag their feet as long as possible so they can live off 
the float.

Chuck Norcutt

Matthew Bristol wrote:
> You're right.  Rebates are usually handled by a third party.  There are
> two big rebate houses out there.  I used to work as a manager at an
> Office Max and was charge of handling all of the rebate problems.  It
> involved calling the appropriate rebate house.  They would tell me that
> it was either "still processing" or that there was some reason that it
> could not be fulfilled (missing UPC, etc).  We could try arguing with
> them about the denials, but we would many times have to fill the denied
> rebates out of a discretionary fund set aside for that purpose.
> 
> A huge number of customers came to us with rebate issues.  I'm certain
> and even greater number had problems but never contacted us.  I was
> suspicious that contracting agreements with these rebate houses include
> clauses about how liberal to be on the acceptance procedures.
> 
> To make this less OT, Olympus probably does use one of these rebate
> houses.  They may or may not have staff experienced in dealing with
> them, but know that if you call Olympus, they will just be acting as a
> go-between to the rebate house.  There may be a number for you to call
> the rebate house directly.  If you search, you should be able to easily
> identify by the address you sent the form to which rebate house is
> handling the Olympus claims.
> 
> -----Original Message-----
> From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx] On
> Behalf Of NSURIT@xxxxxxx
> Sent: Friday, November 17, 2006 1:04 PM
> To: olympus@xxxxxxxxxx
> Subject: [OM] Re: om rebate and things
> 
> 
>  
> In a message dated 11/17/2006 12:56:51 P.M. Central Standard Time,  
> scott@xxxxxxxxxxxxxxxxxxxxxxxxxx writes:
> 
> Olympus'  rebate performance hasn't been good this year. I sent in for
> TWO rebates on  new E Series gear, on the same form (which they indicate
> is OK) and got  only one. No idea why the other was never  fulfilled.
> 
> 
> 
> 
> 
> These are usually handled by a third party, often times in El Paso, TX
> and  I 
> suspect it is the third party most of the time rather than Olympus.  I
> could 
> be wrong and I've had very good luck with my rebates, however they were
> all 
> a couple years ago.  Bill Barber
> 
> 
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