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[OM] Re: C5050

Subject: [OM] Re: C5050
From: "John Hermanson" <omtech1@xxxxxxxxxxx>
Date: Tue, 06 Dec 2005 17:09:24 -0500
Call Olympus first.  If you tell them the serial number of your 5050 first, 
they'll tell you if it's involved in the bad ccd issue. I tried to get the 
list of numbers, they were about to fax it to me, then back peddled on the 
information.
If it's affected, they'll fix everything at one time at no
charge.  Better than the usual $185 repair charge. Sony says the defective
ccd problem affects 10 MILLION UNITS.

John Hermanson
Camtech Photo Services, Inc.
21 South Lane, Huntington, NY 11743
631-424-2121  |   www.zuiko.com
Factory Trained OM Service since 1977
Please Note New Email: omtech1@xxxxxxxxxxx
__________________________________
----- Original Message ----- 
From: "Parzival Herzog" <parzp@xxxxxxx>
To: <olympus@xxxxxxxxxx>
Sent: Sunday, December 04, 2005 12:45 AM
Subject: [OM] Re: C5050


>
> On Saturday 03 December 2005 12:28, Mark Dapoz wrote:
>> Ah the infamous dying capacitor, a lot of 5050's seem to suffer from this
>> problem.  Olympus used a special capacitor rather than the more
>> traditional
>> rechargeable battery to hold the charge while when the main batteries are
>> out. These capacitors are now failing for some reason.  This problem has
>> nothing to do with the CCD problems.
>
> Interesting, do you know if Olympus has a "program" to service
> out-of-warranty
> C5050s for this fault? Is it reasonable to ask for such service?
>
>
>> Call Olympus and ask them.  Apparantly they can tell you if you're at
>> risk
>> based on the serial number.
>> There should be no need to send it across the border, there are several
>> factory authorised repair centres in Canada.  Don't expect fast service
>> though. I've had a 5050 sitting at Nortown for 4 weeks now waiting for a
>> new CCD. They just got the part last week and I hope to have it back
>> soon.
>
> I had read that Olympus was doing all the CCD replacements at a facility
> in
> New York. I guess it was just a U.S.-centric report.
>
> Thanks for the info, Mark.
>
> -- 
> Parzival Herzog
>
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