[OM] Re: OT: Update: How much should I refund this eBay buyer?

[Wayne Harridge]

> I had an  
> exception the other day when a student had the b*lls to tell me that  
> my grumpiness was causing him confusion.

You've been on this list too long Chris ! 

> I adjusted my 
> technique for  
> him and then passed him to a kinder instructor for his next trip.
> 

Well, maybe not long enough - I doubt that Walt or Andrew would have done
that.

...Wayne



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