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Re: [lens] [OM] Olympus America and feedback

Subject: Re: [lens] [OM] Olympus America and feedback
From: Winsor Crosby <wincros@xxxxxxxxxxx>
Date: Wed, 12 Nov 2003 15:06:04 -0800

On Wednesday, November 12, 2003, at 02:26 PM, NSURIT@xxxxxxx wrote:

Hey, we all need to lighten up a bit and just realize that there isn't 2 cents worth of difference in they way most large companies are run.  Many decisions they make as it regards to their customers and doing business seem like they were made by someone who either didn't have a clue about what they do for a living or else they have just escaped from the funny farm.  These things go is cycles and IMHO if you want to know what this company or any company is going to be doing next, take a look at the news stand at any major airport.  You don't even have to buy the book or magazine, just read the titles.  Bill Barber (who works for a huge company) 

Things being what they are, the guy making the sale is evaluated by a supervisor who probably loves the feedback numbers to get something concrete to say about the guy in his annual and promotional evaluations. On the flip side, his supervisor would probably also love to know that he is blocking customers who give negative feedback.

Winsor
Long Beach, California, USA


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