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Re: Re: [OM] eBay extortion?

Subject: Re: Re: [OM] eBay extortion?
From: mak@xxxxxxxxxxxx
Date: Thu, 3 Apr 2003 15:20:34 -0800 (PST)
Best was a M6 Classic NEW that I sold a few months ago in a sealed box. M 
cameras come with a plastic protective cover on the baseplate that cannot be 
reattached.

Buyer WITHOUT removing the plastic senses that there is a potential flaw under 
the plastic and asks for a refund 3 months atfer the purchase w/o having 
removed the plastic.

HUH? was the extent of my response. 

Mark


Subject: Re: [OM] eBay extortion?

> 
>     My policy is to refund purchase price. I would make exceptions and
refund postage if I missed something or there was a defect. The dust
issue is just a ploy. I can find a speck of dust in any EX lens if I
wanted to, especially one with an opening in the  rear element like that
lens has. I shot a test roll before I sold this lens in bright sunlight
with snow and there was no problem. The amount of dust was not excessive
and falls within the grade I stated. 
     The ebay feedback system is flawed in a situation like this. To
maintain a 100% rating, you have to be more than an honest seller, you
have to allow people to take advantage of you once in a while to avoid
retaliatory feedback
                                                                         
                                                                         
                                   Frank.

On Fri, 4 Apr 2003 08:10:06 -0800 "William Sommerwerck"
<williams@xxxxxxxxxx> writes:
> > Scam #2 goes like this: This time a buyer gets a 35-70/3.6 using
> > "Buy it Now" for $245.00 from me. I notice that this buyer
> > ebay@xxxxxxxxxxxxxxx has lots of feedback as a seller of camera
> > equipment but not much of a track record as a buyer, so I start to 
> worry.
> > I figure he intends to sell the lens, but how can he make any 
> money
> > when he paid $245 for the lens? In a few days I find out how, its 
> called
> > the shake-down. He says there is some dust in the lens and goes on
> > about how he doesn't know if it can be cleaned and if I refund him 
> $100
> > it will be OK. Otherwise I should pay shipping both ways and the 
> refund
> > because the lens "was not advertised properly" so which would I 
> rather
> > do? I point out that I graded the lens KEH EX in my ad, which 
> states
> > "glass may have some dust, but no marks" and I provided a link to 
> my
> > auction page and the KEH grade page. His reply is to ignore this 
> fact
> > and say give me $100 and we have a deal. I feel he is taking 
> advantage
> > of my 1000ositive feedback and no questions asked return policy.
> > I would even refund shipping if my description was wrong. So do I 
> eat
> > the shipping, or the $100 or have this guy ruin my feedback if I 
> don't
> > submit to his extortion?
> 
> If you _truly_ have a "no questions asked" return policy, then you 
> should
> take back the lens and refund the guy's purchase price. Whether he's 
> trying
> to "extort" you is beside the point. If you have a stated policy, 
> you must
> abide by it.
> 
> One other point... I expect the buyer to _fully_ describe an item's
> condition. Experienced photographers know that many lenses have a 
> few specks
> of dust. If this lens had enough dust to be significant, then it 
> should have
> been explicitly mentioned.
> 
> Is this guy trying to take advantage of you? Yes. Were you remiss in 
> not
> fully describing the lens's condition? Perhaps. I'd give him a full
> refund -- including shipping -- and forget about it.
> 
> 
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