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[OM] H*E*L*P - Lost my xoom.com !

Subject: [OM] H*E*L*P - Lost my xoom.com !
From: John Hudson <xyyc@xxxxxxxx>
Date: Tue, 16 May 2000 10:58:51 -0700
This is off OM topic but I need help.

When I signed up with xoom.com ..... about a year ago ......my ISP was
direct.ca.

A week ago I uploaded my direct.ca photo gallery to:

http://members.xoom.com/jahudson

using CuteFTP and up to yesterday [15 May] evening it worked and loaded
just fine. Yesterday I removed my photo gallery from direct.ca. This
morning I cancelled my account at direct.ca.

This morning I discovered that my site at xoom.com has disappeared
except for the hit counter which I had imported from my direct.ca
gallery.

I have used CuteFTP to log into my xoom.com files this morning after
disconnecting from direct.ca and they are all there exactly as they were
yesterday.

Is anyone able to suggest why I am no longer able to load my photo
gallery using the URL shown above? Does xoom.com tie the functionality
of one's site to the ISP one used at the time of signing on with them
[ie: xoom] and if one changes ISPs your xoom.com goes dead?

Does xoom.com have an email address to reach their advice and help desk?


Perhaps someone could try loading

http://members.xoom.com/jahudson

and let me know what they see.


Thanks

John Hudson
Vancouver, BC

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