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Re: [OM] Help/Advice needed.

Subject: Re: [OM] Help/Advice needed.
From: JOHN DUGGAN <john.duggan10@xxxxxxxxxxxxxx>
Date: Fri, 23 Sep 2016 22:41:58 +0000 (UTC)
Hmm, Good point Chris,I will look into that after I have discussed the problem 
with Olympus to get an idea of repair cost. As Moose has pointed out buying 
E-global is a gamble, I have come out on top on many transactions for cameras 
and lenses in the past. The one thing that annoys is that if a manufacturer 
sells a "Faulty' product (Yet to be proved) they can wriggle out on a 
technicality. Regards John Duggan, Wales, UK

      From: ChrisB <ftog@xxxxxxxxxxxxxx>
 To: Olympus Camera Discussion <olympus@xxxxxxxxxxxxxxxxx> 
 Sent: Friday, 23 September 2016, 21:54
 Subject: Re: [OM] Help/Advice needed.
   
But you paid someone for the camera, John, with a credit card probably. You are 
therefore covered by the UK's Sale of Goods Act (various) and by Section 75 of 
the Consumer Credit Act (credit card provider jointly liable) such that you 
were entitled to goods of merchantable quality. Olympus and its warranty have 
nothing to do with this issue: you have bought nothing from Olympus UK, so you 
have no contract with it. 

You should recover something from this situation. 

Chris


C M I Barker | Gamlingay


> On 23 Sep 2016, at 20:58, JOHN DUGGAN <john.duggan10@xxxxxxxxxxxxxx> wrote:
> 
> Using the viewfinder it is impossible to scroll screens to reset or do 
> anything else !!  All arrows do is change focus point. Taken battery out and 
> replaced with freshly charged. Looked on Olympus site and it specifically 
> says that any camera imported through 'unoffical channels' will not be 
> supported by warranty. BUGGER. looking on the web MANY complaints of screens 
> dying. So known faults will NOT be covered. Let the BUYER beware!!! Bet it's 
> expensive. Bang goes Medium format option. Regards John Duggan, Wales, UK
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