>From what I'm reading online, Ntdll.dll is only present if you've
installed IIS as part of your XP installation--something that, while
available on workstation installations, is usually needed only for
server product installations. One could always uninstall IIS and WebDAV
and perhaps correct the problem with loading Viewer.
There are known vulnerability issues with ntdll.dll (corrected way back
in 2003), so you might also want to ensure that your system is patched
to current levels.
Olympus America changed the site in between the time I posted the
message and when you checked. I get the same error from that link now,
and, worse, the independent link I referenced is not present on the new
page.
I have a copy of the driver-only file that I referenced in the original
message if anyone needs it.
---
Scott Gomez
-----Original Message-----
From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx] On
Behalf Of Lawrence Woods
Subject: [OM] Olympus Viewer woes
My problem is that Olympus Viewer will not even install on my XP Pro SP
2 system. Two seconds after starting setup.exe, I get a message box
saying the setup program had encountered a problem, needs to close and
please tell Microsoft about the problem.
The error signature was
AppName: setup.exe
AppVer: 1.0.0.0
ModName: ntdll.dll
ModVer: 5.1.2600.2180
Offset: 0002ae22
I hope this isn't an indication of things to come, but when I go to that
URL, all I get is a graphical header and three lines:
Message
A fatal error occured.
Please restart installation from application. We apologize for the
inconvenience.
!!!!!!!!!!!!!!!!!!!!!
----- Larry Woods
lmwoods@xxxxxxx
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