AG Schnozz wrote:
>This is most certainly a DNS problem and will not be addressed
>by the support desk in India.
>
>
Jeff Keller wrote:
>Pinging the IP number won't need a DNS.
>
>
OK, guys, get your stories straight. If using the IP # doesn't need a
DNS, how can my inability to get there using the IP# rather than the URL
be a DNS problem?
Andrew Dacey wrote:
> It's possibly a routing issue as well or something where the tope site
> itself is blocking them (doubt it's that). I'd recommend that anyone
> experiencing problems first do a traceroute to the site......... If
> it's not a DNS error then it should start
> showing all the hops it has to go through to get to that site. At some
> point it should stop showing hops or you'll see repeated numbers over
> and over again. See where that's happening.
OK, I ran tracert for both the URL and the IP. Identical results. It
stops in the Netherlands at the same IP. Full traces below.
> If it's within your ISP's network you SHOULD be able to get them to
> fix it. If it's off their
> network call them and complain but it'll be a lot harder for them to
> fix it (especially if it's a few networks removed).
How about 8 hops past SBC? How can they do anything about that?
> I agree that it's not the type of thing that most first level support
> people would likely be able to help you with. As someone who used to
> do tech support for 2 different ISPs I can tell you that these types
> of problems can be a complete pain in the butt to troubleshoot
> sometimes.
I guess! Everybody keeps saying it probably isn't blocking by the TOPE
site. It is pretty clearly blocking by whatever address is next past
"so-7-0-0.mpr1.ams5.nl.above.net [64.125.27.178]", since that 's where
it stops and it does so when I use the IP#
The other reason I believe it is address blocking is that I can still
connect using Compuserve. Same computer, same DSL connection, same URL
or IP entered. So if I approach using my own "name", I am rejected, If I
approach cloaked in a Compuserve "name", I am accepted. And who said the
old stories like Cyrano aren't relevant in today's technical world?
I suspect a sysop in the Netherlands got some trouble from folks in
certain address blocks and simply blocked access from whole address
blocks, so folks with SBC and Verizon as ISPs can't get through.
Moose
C:\>tracert www.tope.nl
Tracing route to www.tope.nl [195.85.182.16]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 71.141.24.49
2 9 ms 9 ms 9 ms 71.141.31.254
3 9 ms 9 ms 9 ms dist2-vlan60.snfc21.pbi.net
[216.102.187.131]
4 8 ms 9 ms 9 ms bb2-10g2-0.snfcca.sbcglobal.net
[216.102.176.226]
5 9 ms 9 ms 10 ms bb1-p3-0.snfcca.sbcglobal.net
[151.164.190.185]
6 9 ms 9 ms 9 ms core1-p14-1.crsfca.sbcglobal.net
[151.164.242.65]
7 25 ms 26 ms 26 ms bb2-p13-0.sttlwa.sbcglobal.net
[151.164.241.57]
8 26 ms 26 ms 26 ms bb1-p14-0.sttlwa.sbcglobal.net
[151.164.240.173]
9 26 ms 26 ms 26 ms ex1-p4-0.pxsewa.sbcglobal.net
[151.164.41.201]
10 27 ms 27 ms 26 ms above-sbc-oc12.sea4.above.net
[151.164.89.90]
11 29 ms 29 ms 28 ms so-3-2-0.mpr3.sjc2.us.above.net
[64.125.28.182]
12 29 ms 28 ms 43 ms so-0-0-0.mpr4.sjc2.us.above.net
[64.125.30.2]
13 75 ms 75 ms 74 ms so-2-2-0.cr1.dfw2.us.above.net
[64.125.29.46]
14 75 ms 74 ms 75 ms so-0-0-0.cr2.dfw2.us.above.net
[64.125.28.210]
15 94 ms 94 ms 95 ms so-2-1-0.cr2.dca2.us.above.net
[64.125.29.14]
16 166 ms 191 ms 166 ms so-6-0-0.cr2.lhr3.uk.above.net
[64.125.27.166]
17 179 ms 179 ms 178 ms so-7-0-0.mpr1.ams5.nl.above.net
[64.125.27.178]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 ^C
C:\>tracert 195.85.182.16
Tracing route to wc-16.r-195-85-182.essentkabel.com [195.85.182.16]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 71.141.24.49
2 9 ms 9 ms 8 ms 71.141.31.254
3 10 ms 9 ms 8 ms dist2-vlan60.snfc21.pbi.net
[216.102.187.131]
4 10 ms 9 ms 9 ms bb2-10g2-0.snfcca.sbcglobal.net
[216.102.176.226]
5 9 ms 9 ms 9 ms bb1-p3-0.snfcca.sbcglobal.net
[151.164.190.185]
6 9 ms 9 ms 10 ms core1-p14-1.crsfca.sbcglobal.net
[151.164.242.65]
7 26 ms 26 ms 26 ms bb2-p13-0.sttlwa.sbcglobal.net
[151.164.241.57]
8 26 ms 26 ms 26 ms bb1-p14-0.sttlwa.sbcglobal.net
[151.164.240.173]
9 26 ms 26 ms 26 ms ex1-p4-0.pxsewa.sbcglobal.net
[151.164.41.201]
10 27 ms 27 ms 27 ms above-sbc-oc12.sea4.above.net
[151.164.89.90]
11 29 ms 29 ms 29 ms so-3-2-0.mpr3.sjc2.us.above.net
[64.125.28.182]
12 29 ms 28 ms 28 ms so-0-0-0.mpr4.sjc2.us.above.net
[64.125.30.2]
13 74 ms 74 ms 75 ms so-2-2-0.cr1.dfw2.us.above.net
[64.125.29.46]
14 74 ms 74 ms 75 ms so-0-0-0.cr2.dfw2.us.above.net
[64.125.28.210]
15 94 ms 95 ms 94 ms so-2-1-0.cr2.dca2.us.above.net
[64.125.29.14]
16 166 ms 166 ms 166 ms so-6-0-0.cr2.lhr3.uk.above.net
[64.125.27.166]
17 178 ms 178 ms 178 ms so-7-0-0.mpr1.ams5.nl.above.net
[64.125.27.178]
18 * * * Request timed out.
19 * ^C
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