Olympus-OM
[Top] [All Lists]

RE: [OM] KEH drops the ball

Subject: RE: [OM] KEH drops the ball
From: Joel Wilcox <jowilcox@xxxxxxxxxxxxxxxxxxx>
Date: Sat, 07 Jun 2003 06:21:30 -0500
At 02:17 PM 6/6/2003 -1000, you wrote:
There on top of it, they think they put mine in the wrong box,
hopefully, because 1-4 aren't made anymore.
Dan

Dan,
KEH sold me an OM-4T that had a problem. I returned it for exchange and an OM-4 came back in it's place. The package in which it had been stored was mislabeled. Happy ending, the situation was rectified to my satisfaction, but not without a lot of the same feelings I think you are having right now.

Unfortunately, if a screen comes in a 1-4 box, you might assume it's a 1-4 screen. I've got a lot of boxes with 1-13 screens in them because that's what came out of the camera when I put the new screen in. What else are you going to do with the old screen?

Is it incompetence? Well, yes. But since I don't really know what's in my screen boxes myself, I have some empathy. I know that KEH will make it right. Scott Foust in particular is a first-rate person to deal with. If you don't get satisfaction soon, call him directly or I can give you his email address.

Joel W.


< This message was delivered via the Olympus Mailing List >
< For questions, mailto:owner-olympus@xxxxxxxxxxxxxxx >
< Web Page: http://Zuiko.sls.bc.ca/swright/olympuslist.html >


<Prev in Thread] Current Thread [Next in Thread>
Sponsored by Tako
Impressum | Datenschutz