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Re: [OM] UPS vs. USPS (was Oly acc. at KEH)

Subject: Re: [OM] UPS vs. USPS (was Oly acc. at KEH)
From: clintonr@xxxxxxxxxxxxxxxx
Date: Wed, 23 Oct 2002 11:23:33 -0500
We've stopped using UPS almost entirely, for a variety of reasons.  Most
important is that it is driver's discretion whether to acquire a
signature or not upon deliver, unless the shipper pays extra -- they can
just leave the package on the customer's doorstep if there's no one
home.  When they started that policy, our claims increased from one or
two a year to four within a month!  That's _not_ good customer service,
either for UPS or for me if I were to continue using them.

That and the USPS gives us free boxes, tape, and labels!

Doggre@xxxxxxx wrote:

> Winsor wrote:
> >When I ordered a lens hood once they just sent it USPS very cheaply.
> >It was a phone order.  They are not locked into UPS.
> That's true of many companies.  If you prefer and ASK, they will often
> use US mail.  For me UPS is good IF I'M HOME.  Otherwise, it turns
> into a 2, 3 day ordeal, phone calls, and an 8 mile drive (each way) to
> their delivery center.
> Rich

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