When I visited the OM booth early Thurs morning, it seemed like the guy who
was manning it had lost a bet or something. He was entertaining all of us
crackpots asking when the new OM SLR would arrive. Including a rather
disreputable looking man who insisted on referring to an OM-3 as "that
tank."
end
Regards
Bruce Appelbaum
Yorktown Heights, New York
----- Original Message -----
From: "Skip Williams" <skipwilliams@xxxxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Sunday, November 05, 2000 5:15 PM
Subject: Re: [OM] Olympus at PhotoExpo East
> You REALLY don't want to restart the "the OM line is dead and there's
> nothing any of us can do about it" thread. Just accept the fact that we
> are enjoying a dead product line.
>
> I didn't expect any real experts at the Olympus booth, but the one guy
that
> was showing the OM line was pretty knowledgeable, even if he didn't know
> what the 135/4.5 was. There are precious few persons at Olympus who know
> anything about the OM cameras. There's no reason for the company to
invest
> in that skill.
>
> BTW, I was VERY impressed by the Contax N1. I'm edging closer to
> autofocus, and that camera with it's exquisite Zeiss lenses is a strong
draw.
>
> Skip
>
> At 07:24 AM 11/5/00 +0100, you wrote:
> >This story really bothers me!
> >
> >I cannot bear bad service like this, whatever the product, whichever the
> >country or venue. I always try to help out if I am more knowledgeable
> >than the sale assistant, because he or she cannot be expected to know
> >everything about a complicated range of *different* goods... but what is
> >complicated about the OM range?
> >
> >Surely employment levels in New York are not so high that they have to
> >drag someone in off the street to man the OM stand. Mike's and Skip's
> >experience is probably repeated elsewhere and I wonder what the company
> >are doing to remedy the situation.
> >
> >Does anyone have a contact in the company (we used to think that one of
> >the "quieter" subscribers might be an employee)? Surely we can ginger up
> >someone to get improved salesmanship on this range of goods?
> >
> >Yours Grumpily (well disappointedly really)
> >
> >Chris
> >
> >
> >
> >
> >>I too dropped by the Olympus booth and spent a fair amount of time
fondling
> >>all the expensive glass. The Olympus sales person looked bored but was
> >>patient during my relapse of Zuikoholism. Several people came by and
> >>inquired about the differences between the OM 4Ti and 3Ti models on
display.
> >>When the salesperson could not answer, I had to chime in and give them
the
> >>lowdown. He also was giving out list prices to the shocked potential
> >>customers and I was forced to once again interject with actual "street"
> >>prices. The experience left me feeling a little sad as I wandered over
to
> >>the N*k*n booth to chat with the very knowledgeable sales people. Boy,
that
> >>F100 sure is an interesting techno wonder, but I still love my OM1n and
> >>proudly snapped away with my excellent 16mm fisheye lens. At least
I -know-
> >>I go my money's worth.
> >>
> >>Mike V.
> >--
> ><|_:-)_|>
> >
> >Chris Barker
> >imagopus@xxxxxxxxxxxxxxxx
> >... a nascent photo library.
> >
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> >< Web Page: http://Zuiko.sls.bc.ca/swright/olympuslist.html >
> >
> >
>
>
>
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>
>
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