Prodigy gives no such problems, and have great tech support.
(plus non of the usual editing of the web that AOL does.)
Larry
Gary Reese wrote:
> Thanks for the help from a number of OM list subscribers! The problem is
> clearly a lack of bandwidth issue for AOL. There are more than a few AOL
> members who's files in their FTP space are not downloadable without a
> connection reset error. It is really sad for those who are expecting
> their eBay pictures to show up. And it is doubly sad for those who call
> AOL tech supprt and spend days loooking at every issue but the real one.
>
> Looks like I need to find an alternative service provider for FTP
> uploads and will have to move the lens test site. I don't have much
> confidence in AOL fixing the problem. I suspect that there has been a
> dramatic increase in the traffic off of AOL's FTP servers due in no
> small part to the popularity of eBay. Other service providers, like
> Earthlink, charge the user if the hits to their FTP content are
> excessive. The fine print of the contract tells you there is like a 150
> MB/mo. limit. So folks get a $4.95 account with AOL and load up 7
> screennames with FTP content and pay nothing for throughput (or whatever
> it is called). And there you have it . . .
>
> My favorite excuse (AOL): "it is because of using Adobe Photoshop 4.0.1,
> which has an obsolete implementation of the JPEG compression routine"
> Outcome: The same thing happened after buying and installing Corel
> PhotoPAINT 9.0, installing Service Pack 3 and attempting every possible
> variation of a .jpg file. Another (Earthlink): The procedure we just had
> you do (remove Dial-up Networking and reinstall it) resulted in you
> "crossing versions" (I reinstalled Dial-up Networking off Win95 SR1 .cab
> files when I had Win95B on the computer). Therefore we have to end tech
> support right now and refer you to Microsoft for any further
> remediation.
>
> At least I now once again have a thoroughly fine tuned computer with
> various hardware and software upgrades. Too bad all that effort went
> into what is now a Pentium 180 MMX :-( But it is amazing what
> performance one can tweak out of such a dinosaur.
>
> Gary Reese
> Las Vegas, NV
>
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