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[OM] Future ES-10 support (WAS Randomness prevails)

Subject: [OM] Future ES-10 support (WAS Randomness prevails)
From: Chuck Norcutt <norcutt@xxxxxxxxxxxxx>
Date: Thu, 06 Jan 2000 06:26:54 -0500
Dave Bulger said:
I wrote Olympus America about three weeks ago via their customer support 
page on their website regarding their lack of support re the ES-10
scanner. 
No software or drivers on the American web site, the fact that I had 
verified that the drivers would not work under Win 2K and had heard
nothing 
from them re releasing 2K drivers, etc.
--------------------------------------------------

I wouldn't hold my breath waiting for Win 2K device driver support for
any consumer device let alone the ES-10.  You didn't mention testing
under NT but I'd be surprised if it's supported even if it works. 
Developing and testing on low volume platforms is just too expensive for
a low cost, low volume device like the ES-10.

It's bothersome that you got no response since you should at least get a
courteous "we have no plans at this time...".  You might try Oly Japan
since they, at least, seem courteous.  I'd phrase the broader software
support question though since I already know the answer for Win 2K.

Chuck Norcutt
Woburn, Massachusetts, USA

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