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Re: [OM] Swedish Olympus service (again)

Subject: Re: [OM] Swedish Olympus service (again)
From: John Hermanson <omtech@xxxxxxxxx>
Date: Wed, 13 Jan 1999 13:14:28 -0500
In the future please do not quote things I say to other repair shops,
unless they happen to be on this list.  Part of what I said ends up out
of context and  you did not mention that the original 2S service had
taken place 6 years earlier, before the battery mod was available.
Any problem people may have with previous repairs with other shops is
between them and the shop.  Leave me out of it.  

John

Per Nordenberg wrote:
> 
> Maybe some of you remember a discussion a while ago whether the
> OM-2S/P was a forgotten camera or not. I mentioned then that I had a
> circuit replacement done on mine in 1991 by the Sw Oly authorized
> service dealer, and that I (in spite of this) still had the green
> flash ready light in the viewfinder. John H commented about this and
> his view was that "whoever would do a circuit replacement without
> doing the flash ready light too must not have read up on his service
> bulletins".
> 
> I could not stop thinking about this. Did they make a big screw up
> back then? IF they did or not is of course heavily dependent on when
> this flash ready light fix became available. I checked all the papers
> from the repair and it turned out that they may have replaced the
> circuit twice (!) since the battery exhaustion still remained after
> the first repair. Thus I had to return it in early 92. After this it
> has worked flawlessly.
> 
> Friday last week I made up my mind and I send them an email. I have
> not received an answer yet. I did include all necessary data on the
> previous repairs, and I also quoted John's comment (hope you don't
> mind John) and asked about their opinion on this. I really tried not
> to be provocative, but I did ask if a small discount on a flash ready
> light fix was possible or not. I also asked about the cost for a total
> overhaul of the camera including foam replacement and the flash ready
> light fix. Maybe they do not know of this fix? Maybe they're still
> checking the data that I provided? Maybe they do not want to deal with
> me because I referred to the view of another Oly service dealer with a
> very good reputation? In any case I thought I was gonna receive some
> kind of answer. Any advice on what to do now? Shall I give them to the
> end of the week and then give them a phone call?
> 
> Per Nordenberg
> 
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