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Re: [OM] quality of instruction manuals

Subject: Re: [OM] quality of instruction manuals
From: "John A. Prosper" <prosper@xxxxxxxxxxxxxxxxx>
Date: Tue, 29 Sep 1998 10:44:00 -0400 (EDT)

On Tue, 29 Sep 1998, William Sommerwerck wrote:

|This doesn't relate directly to OM, but I thought I'd post it anyhow.
|
|I have just spoken with the head of a major photo importer about the
|possibility of my rewriting a number of their manuals. I have to submit
|a writing sample, and nothing is definite.
|
|However, if this comes to fruition, it could mean that, over the next
|few years, most companies will obliged to start writing their manuals in
|clear, simple English.
|
|Any comments on this? How do you guys/gals feel? I resent paying several
|hundred dollars for a product that comes with a manual that not only is
|poorly written, but has incomplete, confusing, and grossly INcorrect
|information about the product and its use.
|
|Your comments would be appreciated, and might help me do a better job.
|I'd prefer direct replies, so I can easily save them.

I think it should be an international law for expensive products to be
sold with good documentation.


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