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[OM] Olympus customer service :-)

Subject: [OM] Olympus customer service :-)
From: Michael Hobart <mhobart@xxxxxxx>
Date: Tue, 18 May 2010 14:29:38 -0600
Hi

I just got a call from Jim O'Neill at Olympus customer service in response to 
the question I had left for them about the Viewer 2 software.   That was nice.  
 We discussed the fact that the Viewer 2 software does not do the updates for 
the E-1 and he told me that it was due to the fact that the E-1 (only) requires 
the switch to the "Control" mode to do the updates.   All of the subsequent 
cameras do not need that.   Since that is the only camera with that 
requirement, the feature was omitted.

Jim offered to send me a key for Studio 2 but I told him I had already received 
that from them when the Studio 2 upgrade came out.  I had used it earlier today 
to update my E-1 body to the v1.5 firmware.

Getting a call was good customer service on Olympus' part, and we now know that 
all of the cameras aside from the E-1 should receive firmware updates through 
Viewer 2.

Cheers,
Mike Hobart
-- 
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