Richard Ross wrote:
> Absolutely! I've used a local Olympus-authorised repairer a couple of
> times and been less than happy with their service. Lengthy timescales,
> fairly high charges, and an endearing habit of identifying customers'
> equipment by applying sticky labels to it, which can't be removed without
> leaving a messy residue.
In Sweden, and most likely world wide, we say: "A customer is always right.",
meaning one should *always* try to do the very best to keep the customer
satisfied. Even if it is not worth it money wise. But if one do, the customer
will come back. Besides, a good reputation is more important than one may
think.
> I think the fact that John regularly contributes to this list and is
> generous with his knowledge and experience speaks volumes for his
> integrity, and should I need any work done on my own kit I wouldn't think
> twice about using him in future.
John H. is a legend! [May I now have a discount when I use your service? ;-)
]
Seriously, I second what you just said (wrote)!
--
Regards/
Ingemar Uvhagen
Gislaved, Sweden
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